Privacy Policy

Privacy Policy

Personal Data Processing Notification
Personal Data Protection Policy

1. General Provisions
   By using our services, registering on the platform, and/or entering into a contract with us, you unconditionally agree to the processing of your personal data in the manner defined by this notification, including the inquiry and receipt of personal data when necessary.

2. Personal Data Subjects
   The subjects of personal data are divided into the following categories:

• Customers
• Individuals intending to use the Company’s services
• Employees of the company or other individuals who have contractual relationships with the Company for service provision
• Applicants for vacant positions (candidates)
• Other individuals who have accepted this Notification in writing

3. Legal Grounds for Personal Data Processing
   Your personal data is processed based on the legislation of the Republic of Armenia, including the Law on "Protection of Personal Data", the contract concluded with you, the public Offer of the Company which is an inseparable part of the contract, or your consent received otherwise through the acceptance of this Notification. The personal data of legal entities are processed based on the legislation of Armenia, including the law on "State Registration of Legal Entities, Separate Divisions of Legal Entities, Institutions, and Individual Entrepreneurs".

4. Processed Data and Methods of Collection
   To use our services, you provide the following personal data:

• Name, surname
• Phone number
• Email address
  For legal entities and individual entrepreneurs:
• Contact person’s name, surname
• Name of the legal entity
• Tax ID
• Phone number
• Email address

If necessary, other personal data may be required with your consent. The information provided should be accurate, current, and reliable, and you are responsible for ensuring its accuracy. If a customer provides false, inaccurate, or incomplete information, or if the Company has reasonable grounds to question the truthfulness, accuracy, or completeness of the provided information, the Company may deny further access to the platform and/or refuse service provision.

The Company may collect and store information about your visits to the platform using cookies (files sent to your computer) or similar technologies. Most browsers allow you to accept or disable cookies and receive notifications about new cookies. If you do not accept cookies, some features of our services may not be available, so we recommend keeping them enabled.

During the use of our services, additional information may be indirectly collected, such as:

• IP address
• List of viewed products
• Time zone
• Geolocation data

By accepting this notification, you consent to the collection and use of the above-mentioned data by the Company.

5. Actions Performed with Personal Data
   Personal data processing involves mechanical and/or technical actions, including the collection, entry, comparison, systematization, storage, transmission, correction, updating, modification, destruction, anonymization, blocking, use, examination, and other actions to achieve the goals defined by this Notification.

6. Purposes of Personal Data Processing
   Your personal data may be processed for the following purposes related to the Company’s services:

• Proper provision of services and improvement of customer service quality
• Interaction under concluded contracts
• Identity verification
• Ensuring the accuracy of your personal data (verification, correction, or updating)
• Sending informational or promotional (marketing) messages via text or voice
• Notifications regarding services or debts
• Debt collection actions
• Statistical data collection and other research (when personal data obtained legally by the Company is anonymized for such purposes)
• Other purposes defined by Armenian legislation

7. Access to Personal Data
   You agree that your personal data may be transferred both within Armenia and outside of Armenia to third parties engaged in data processing, storage, and information provision. Transfers outside Armenia are made in compliance with the requirements of the "Personal Data Protection" Law of Armenia.

Your personal data may be exchanged with third parties for the purposes defined in this Notification, and only to the extent necessary for those purposes. These third parties may include:

• Operators of state information systems
• Partners, suppliers, and service providers involved in delivering services
• Third parties processing data related to debtor obligations
• Third parties authorized to enforce or collect debts
• Company stakeholders, subsidiaries, branches, agents, dealers, or distributors involved in the sale of products or services
• Third parties using personal data for marketing purposes (e.g., advertising, social media, email marketing)

8. Personal Data Retention Periods
   We periodically review the retention periods for personal data in accordance with Armenian legislation and the Company's policies. Your personal data will be retained for the duration required by the Company’s procedures and Armenian legislation.

9. Personal Data Destruction
   The Company processes only those personal data that are legally required to be retained and necessary for the purposes defined in this Notification, minimizing the reprocessing of data. Other personal data will be destroyed.

10. Your Rights
    You have the rights defined by the "Personal Data Protection" Law of Armenia.
    You have the right to withdraw your consent for data processing or request the deletion of your personal data. However, in such cases, we may no longer be able to continue providing services or maintain contractual relations. Also, please note that data deletion may not always be possible due to legal obligations.
    You have the right to refuse receiving promotional information at any time by notifying us in writing or through any other method defined by the Company.
    You have the right to request the correction or updating of your personal data if it is incorrect or needs to be updated.
    You have the right to file a complaint with the Company if you believe that your personal data has been processed in violation of the law or if you disagree with the processing procedure.

11. Security Measures
    We value the security of your personal data and take all necessary measures to protect it. The Company ensures the legality of the processing, the authenticity of the data, and their accuracy, integrity, and security through organizational, technical, and legal measures in compliance with Armenian legislation and the Company’s security policies.

12. Effectiveness of Consent
    This Notification, along with any changes, becomes effective from the moment it is published on the Company’s platform and applies to all relationships that arise with the Company from that time. This Notification remains in effect until all obligations between you and the Company are fully fulfilled.